What Makes Us Different?

Customer Service

At Mid Ohio Phone Service, we believe customer satisfaction is the most important service we offer. As one of our customers, you’ll never be a dollar sign; you’ll always be seen as a person with very specific business needs. We understand that you make our company what it is. Our desire is to build strong relationships with all our customers. Your opinions matter to us; that’s why offering excellent customer service is our number one priority.

Customizable Plans

We all know the phrase “one size fits all” is synonymous with “one size fits none.” Nothing is more frustrating than not being able to purchase a service that fits you and your business. Unfortunately, cookie-cutter plans make things easier for the service provider but very frustrating for the customer. At Mid Ohio Phone Service, we’re willing to work harder to make things easier and more convenient for you.

Personalized Service

Switching service can sometimes feel overwhelming, but we’re here to help. When you choose our service, we’ll walk with you through the entire process. And when everything is complete, we’ll continue to maintain a close relationship with you to ensure everything continues to run smoothly. Additionally, when you call us with a need, you won’t get a call center; you’ll get a local representative who cares about you.

Transparent Pricing

We’ll never hide prices from you. You’ll always have access to our pricing so you can make the most informed decision possible. Prices will never jump to an unknown amount after your first 12 months, and any necessary price increases will be made known to you well in advance. Check out our base service plan and add-ons, or request a quote now, to see if our service is right for you.

No Sales Pitches

Do we want your business? Absolutely! But we understand our service might not be for everyone. However, we’ll offer you our best plan that fits your business, and if that isn’t good enough, that’s okay; because, the most important thing for your business is what meets your needs. We’ll never try to up sale you; because, no one knows your business needs better than you.

Discounted Non-Profit Pricing

We understand the great effort it takes for non-profits to receive grants and donations, and the stress of running an organization with the understanding they are depending on the generosity of others to stay afloat. That's why we offer all non-profits a 10% discount. When you support us, you also support organizations that are doing their part to make the world a better place.